Dandong Huayu instrument co., ltd. after-sales service

As a professional manufacturer of particle size analyzer, Huaning Instrument Company will provide thoughtful after-sales service while providing instruments with excellent performance and reliable quality, so as to completely relieve users' worries.

1. Installation, debugging, training and transportation:

(1) Because our products are debugged before leaving the factory, users only need to add distilled water after unpacking (according to the instructions).

(2), the user requests us to come to the door for debugging, and our company only charges the round-trip fare.

2. Warranty period: The warranty period is two years. During the warranty period, users will be provided with maintenance free of charge if the device is damaged under normal use. If the device is damaged under artificial or abnormal use, our company will only charge the cost of production (our company will send the installation instructions and components of the replacement device to the users).

3. Spare parts supply: Our company supplies spare parts and wearing parts for a long time. 4. Service mode:

Our company has specially set up a service hotline 0086+0415-2825726 for customers. Our sales and technical personnel will answer your questions and provide consulting services at any time.

Website: Our website provides company profile, product introduction, technical topics, data download, news trends and so on. Huayu Instrument website is always waiting for your visit and guidance.

E-mail: Our company has special personnel to handle and send e-mails, and will accept your e-mails at any time. We will give you timely answers and solutions to your inquiries and suggestions.

QQ group of average particle size analyzer: Huayu Instrument Company also specially communicates with us on the Internet for customers, and registered an average particle size analyzer group in Tencent with QQ group number: 16676594. If customers have any problems or suggestions, they can put forward them in the group, so that not only can our company communicate with customers, but also promote technical exchanges between customers, so that we can make the particle size analyzer more perfect together.

Technical training: Our company holds technical exchange training courses from time to time to exchange the usage, maintenance, maintenance methods and testing principles of instruments with customers, thus strengthening the contact with users.

Pay a return visit to customers: Our company often sends staff to hold industry meetings in various places, and then we can pay a return visit to users who have recently called in the surrounding cities. We hope that users can contact us in time if they have any questions, so that we can pay a return visit.